Notifications and alerts

Quizproof emails you when something needs your attention: critical catalog changes right away, everything else in one daily summary. The emails go to your store owner's address unless you enter another one under Settings › Notification settings.

Set where and when#

1. Go to Settings › Notification settings.

2. Alert email: leave it empty to use the store owner's email, or enter another address.

3. When a critical change is detected: Email me right away (the default), Include them in the daily summary or Don't email critical changes. Turning them off asks you to confirm.

4. Daily summary: Send a daily summary or Don't send a summary, and Send it at: the hour, in your store's time zone (09:00 by default).

5. Save, then choose Send test alert to check it arrives. You can send one test a minute, five a day.

What Quizproof emails#

Each email links to the page in Quizproof where you fix it. A critical change hides the affected products from results until you review it on Changes, whether or not you're emailed; see how change control works.

Quizproof doesn't email you about a failed catalog import or a delayed catalog check: those show on Home. Results emails to shoppers that weren't sent, or a pause after shoppers marked them as spam, show on Settings › Results email, not in an alert. Alerts come only by email: there are no SMS or Slack alerts, and they aren't Shopify Flow triggers. Besides the emails above, Quizproof only emails you to confirm a message you sent to support from the app, once after you uninstall, to ask why, and when you ask for a test email.

Notices on Home#

Home shows the most urgent notice at the top, one at a time:

• your catalog import failed, or was incomplete;

• your plan's completions are at 80%, 100% or paused;

• Klaviyo sync is failing;

• Catalog sync delayed (Quizproof's regular product checks are behind; it clears by itself).

The Changes card on Home shows open changes and whether the catalog is in sync.

The audit log#

Settings › Audit log lists who approved, rejected, published, rolled back or changed what, and when: quiz publishes and rollbacks, change decisions, attribute and source edits, manual values, settings changes and integration connects. Each line names the staff member, Quizproof or Quizproof AI.

• Filter by Who (Staff, Quizproof (system), Quizproof AI), What (Quizzes, Products, Changes, Attributes, Settings), From and To.

• A line that covers several records shows the rest under "N more records".

• Export CSV downloads every row matching the filters.

Entries can't be edited. Views and exports of shoppers' personal data are logged separately, under Settings › Privacy.

If it doesn't work#

• I don't get any alerts. Check the address under Settings › Notification settings and choose Send test alert. Look in spam; the sender is alerts@quizproof.app.

• The settings say "Alert email bouncing" or "marked as spam". Alerts to that address are paused. Enter an address that works and save.

• I get the daily summary but no critical emails. When a critical change is detected is set to the daily summary or off.

• Test alert says to try again later. The limit is one test a minute and five a day.

Related#

• How change control works

• Plans and limits

• Klaviyo setup

Questions? Email support@quizproof.app.